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Our Policies

Booking Requirements and Cancellation Policy

A 25% deposit on total reservation amount is required at the time of booking reservation: payable by Visa or Mastercard. The balance of reservation is due 60 days prior to arrival.

Cancellations may be requested by emailing cavendishcoast@gmail.com or by calling (902) 439-9807.

  • Cancellations received 60 days prior to the arrival date are fully refunded, minus a $150.00 processing fee.
  • 30 days prior – full deposit is non-refundable.
  • Less than 30 days – 100% of total reservation shall be applied to your credit card.
  • Should the cottage become re-booked, all monies (except the processing fee) shall be refunded in full. After 30 days prior to check-in, you will be held responsible for all nights that do not become re-booked.
  • Management reserves the right to request proof of doctors note or proof of test results should a reservation be cancelled by a doctor or positive Covid exposure.
  • Please note: $150.00 processing fee applies to all cancelations due to any circumstances. This amount shall cover all credit card charges occurred for placing and refunding amounts, and all paperwork involved in placing and cancelling reservations.

We are a small family owned business and have a short rental season here in Prince Edward Island.  You are buying the time available in the cottage, essentially you “own that time slot”.  Shortening your stay is not only affecting our calendar, it also takes time for our office staff to alter reservations.

Shortening Reservations

  • You can not shorten a stay less than our nightly minimum (3 Nights May, June, September, October – 7 Nights July & August)
  • NO REFUNDS will be offered if while staying, you decide to shorten your stay.
  • Shortening your stay 30 days prior to arriving will result in an administration fee of 50% of one-night/per cancelled night.
  • Shortening your stay less than 7 days prior to arriving will result in an administration fee of one full night reservation/per cancelled night.

We provide clean towels for all our registered guests staying in our cottages. Please refrain from taking light colored bath towels outside the cottages, as we offer separate darker beach towels for these areas.

In the event that towels are stained with non-removable stains, torn or lost a charge of $20 per towel may be applied. Additionally, any damaged or stained bedding will incur a charge of $100.

Check-in: 4:00 PM
Check-out: 10:00 AM

All of our properties have a self check in process. However, if needed we are available until 9PM.

Our check-in hours are from 4:00 p.m. until 9 p.m. Should you expect to arrive outside these hours, please call to make special arrangements for your check-in. During the off-season, earlier check-ins may be possible. 

*Requests for later check-outs may be requested but cannot be guaranteed if we have a busy check-out day.

Cavendish Coast Cottages has implemented a Noise Policy to ensure all of our guests enjoy their stay with their families. 

While enjoying your vacation and cottage, please be courteous and respectful of others. Enjoy yourselves in such a way that it does not disturb the other guests on adjoining properties.

  • Absolutely no parties or large groups allowed.
  • Zero tolerance for excessive noise or disturbance is in place. Should complaints arise, one warning ONLY will be given.
  • Failure to abide by the above policy, will result in a $200.00 credit card charge applied directly to the reservation name holder.
  • If a second warning is required, the guilty person or entire group may be asked to leave. If this is the case, no refunds will be offered.

Pets are welcome to join us at Cavendish Coast Cottages; however, the following guidelines are to be adhered to:

  • Pets are an additional $100.00/stay. Plus HST  (Service Animals no charge – if a service animal is required to aid you during your stay, please make sure to have all certificates, licenses, registration, etc. is made available to reservation staff to confirm legal requirement)
  • We reserve the right to apply pet fees directly to your account if pets are not accounted for at the time of booking or arrival.
  • All pets are to be leashed at all times while visiting.
  • Owners must clean up after pet’s “outside” activities
  • No pets are permitted on the furniture or in/on the beds.
  • You will be held financially responsible for any damage that may occur or if pets leave a mess that presents unpleasant odors or stains. Cavendish Coast Cottages reserves the right to charge additional cleaning charges for extra cleaning needed because of pets not registered.
  • You will be held responsible for the behavior of your pets; any major issues may result in the removal of your pet from the premises.

Cavendish Coast Cottages are 100% Smoke Free. Please take careful note that this includes ALL substances.

Designated Smoking Areas:

  • Anywhere outdoors on the property. Please dispose of butts properly. We take great pride in the cleanliness and appearance of our properties.

Absolutely NO SMOKING in any of the following areas: (Loosely defined as “Public Areas”)

  • Inside cottages

It is important to note that there will be an additional $500 + HST cleaning/repainting fee applied to the credit card on file should evidence of smoking inside the cottage be found. Evidence includes but is not limited to: Smell of smoke/substance, loose butts, ashes, etc.

In the event the interior is damaged (pine walls, material furniture that is costly to remove odor, etc.) guests may be subject to additional replacement and/or repair fees, re-inspection fees, and/or legal action.

  • 7-night minimum stay required
  • Rates may increase during Cavendish Beach Music Festival.
  • To secure your reservation, a non-refundable deposit (50% of the total reservation amount) is necessary at the time of booking. Once the deposit is processed, it becomes non-refundable in the event of cancellation. However, you have the option to transfer the booked cottage to someone else, but it is your sole responsibility to handle the transfer process and inform us accordingly.
  • A $500 authorization fee will be required at check-in. (authorization will put a hold on funds on your credit card, making those funds inaccessible until released. We release the authorization fees upon departure after your cottage has been inspected and reported with no damages etc.)  Absolutely no parties or large groups allowed. Zero tolerance for excessive noise or disturbance.
  • Total number of guests must be registered. Cottages cannot exceed the maximum number of guests registered.  All vehicles must also be registered. 
  • 4 Nights minimum stay required.
  • Rates may increase during Sommo Festival.
  • A 50% non-refundable deposit is charged at the time of booking. (This is later subtracted from the total reservation amount)
  • A $500 authorization fee will be required at check-in. (authorization will put a hold on funds on your credit card, making those funds inaccessible until released. We release the authorization fees upon departure after your cottage has been inspected and reported with no damages etc.) 
  • Absolutely no parties or large groups allowed. Zero tolerance for excessive noise or disturbance.
  • Total number of guests must be registered. Cottages cannot exceed the maximum number of guests  registered.  All vehicles must also be registered. 
  • Visitors are permitted on property.
  • Visitors are just that. If visitors turn into overnight guests a surcharge may be applied to credit card for extra cleaning.
  • Pets must be kept on a leash at all times when visiting.

Cavendish Coast Cottages reserves the right to apply incidental fees directly to the guest’s credit card, without notification, should any of the above circumstances take place.